with stakeholders. Very good knowledge and experience with ITIL service management principles to maintain a high level of service... incidents. Strong understanding of ITIL service management principles. Proficiency in ServiceNow for incident management...
and interpret issues with impact through various sources (emails, user reports, monitoring tool alerts etc) and follow ITIL support... and prioritize faults and respond or escalate accordingly following ITIL aligned processes. Handle issues of all priority based...
. This role will work closely with other ITIL (Information Technology Infrastructure Library) process areas within Whirlpool... Computer Science or related field Strong ITIL V3 or V4 background ServiceNow Certifications A curios and continuous...
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