is a plus Must have relevant ITIL tools & processes knowledge (Incident, Change and Problem). Should be comfortable using SNOW as ITIL tool... and experience in CISCO UCS & Voice is a plus Must have relevant ITIL tools & processes knowledge (Incident, Change and Problem...
operations. Has good knowledge of ITIL processes, as well as practical experience in IT Infrastructure area. You will be mainly... and team oriented global environment Knowledge of IT infrastructure and/or application areas is a must You are ITIL...
and processes that are compliant with industry standards (e.g. Information Technology Infrastructure Library (ITIL)). Manages the... / RHCE will be an added advantage. Flexible to work in 24X7 support environment ITIL certification is an added advantage...
to assigned clients. Participate in Onboarding new clients to operational readiness. Experience in ITIL Service Management..., or related field or equivalent experience. Certifications ITIL certification is highly desirable. Work Experience 5+ years...
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