Job Description: POSITION SUMMARY Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Moni...
·In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known. ·Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up. ·Supe...
1.To verify all accounts receivable transferred from Front Desk, restaurant/lounges and other sources to Back-of-house are fully supported and valid transactions. 审核所有从餐厅、前台等终端转到后台的应收帐是否正确且附有相应的支持文件。 2.To ensure the properly handling of c...
To maintain a high customer service focus by approaching your job with the customers always in mind. 2. 保持积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流。 To have a positive impact, taking personal responsibility and initiative to resolve issue...
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