Assist the frontofficemanager to handle daily affairs staff, plan and assign work, set performance targets...解决各种员工矛盾,提高团队成员的绩效。 Assist the frontofficemanager to implement education and training for all staff, to ensure that all work...
Manager logbook 7、Checks with Front Desk Manager/Supervisor for room status for the day 8、Checks daily arrival list... and makes sure the elevators are clean and in proper condition. 14、Assumes other duties as assigned by the FrontOffice...
with the FrontOfficeManager on all pertinent matters affecting guest service and hotel operations. · 直接...待部和预订部工作人员进行监督和指导 · Supports and assists FrontOffice personnel and all departments at peak periods. · 在高峰期向前厅部工作人员和其它所有部门提供支持和协助 · Ensures...
in resolving any guest or hotel related situation.夜班时,确保关注整个酒店的运营情况,确保提供高质量的服务,代表酒店管理层解决顾客或酒店方面的相关问题。 Assist FrontOfficeManager...Well versed on all Brand Standard requirements for FrontOffice and related areas.熟知前厅部及相关部门的品牌标准要求。 Take full...
. Qualified in training skills. 具有培训技能的资格认证。 3.Complete knowledge of frontoffice reception and cashier duties and related...1. The Front Desk Supervisor provides guest service as well as handles the set-up of daily reservations and check...
邮资及货物。 · Maintain order and security of guest keys and other selected keys kept in FrontOffice, ensuring key issue policy is followed...单上的促销内容,以及洲际酒店集团的促销政策。 · Attends to guest's complaints, inquiries and requests, referees problems to supervisor/Duty Manager...
is maintained between FrontOffice and all other departments within the Hotel. 确保前厅部与其它部门高度的配合。 Ensures the FrontOfficeManager... to FrontOffice. 遵守酒店关于前厅部的所有制度。 Complies with all systems and procedures as laid down by the FrontOfficeManager....
to perform in frontoffice functions. 需要可以在前厅部工作。 Interact with guest at all opportunities, play a customer contact role... and hours of operation. 在任何时候都必须见多识广的了解本地文化特色,历史及有吸引力的特色地点的地址及营业时间。 Assist the Executive Floor Manager in all areas...
and professional operation of FrontOffice.确保前厅部的工作能够顺利、高效、专业地运作。 Monitor and prepare monthly Guest Service Manager reports...为客人办理入住、离店手续,能够在MARSHA系统中处理有关客人预定的事宜。 Organize and conduct FrontOffice daily briefing.组织前厅部的每日例会。 Be very knowledgeable...
improvements to the FrontOfficeManager. 研究和评估前台的运作和工作程序,并有责任向前厅部经理提出合理化建议。 6. To assign duties and responsibilities... policy, reporting all complaints to the FrontOfficeManager. 依照酒店的政策,公正处理宾客投诉,并及时汇报至前厅部经理。 11. To have a sound knowledge...
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