and consistent management practices. Take responsibility of the hotel as the Duty Manager in the absence of the AssistantFront... Office / FrontOfficeManager. Complete night shift duties acting as the Night Manager when he / she is not on duty...
Assists the AssistantManager - FrontOffice in efficiently managing the Department according to the established... company and works closely with the AssistantFrontOfficeManager, FrontOfficeManager, Learning and Development Manager...
of the AssistantFrontOffice / FrontOfficeManager. 在前厅部副经理/前厅部经理不在的情况下,作为值班经理负起责任。 7. Actively takes part in training... to team members. 确保信息的有效传递,尚未完成的事情逐一移交至有关人员,让宾客满意。参加日常例会及其他会议。 30. Ensures that the FrontOfficeManager is kept aware...
Ensures the AssistantManager is kept fully aware of any relevant feedback from either customers or other departments... coordinator and/ or FrontOffice employees. 对客房进行最后的检查并迅速、准确地向客房部文员及/或前台员工发出房态报告。 Carries out all Outlets' cleaning...
上级或前台的安排为客人运送行李。 Transports guest's luggage according manager or frontoffice request. § 如有机会,客人上下车时为客人开、关车门。 Opens and closes car doors... or problems to team leader/ Assistantmanager if no immediate solution can be found § 保证具有营销员的态度,并抓住酒店内的一切销售机会。 Ensures...
to and communicates with the FrontOfficeManager or AssistantFrontOfficeManager on all pertinent matters affecting guest service...· Manage the activities of a frontoffice shift ensuring that guests receive prompt, professional attention...
at all times. 确保所有前厅部员工遵循品牌承诺并始终提供优异的对客服务。 Ensures that all FrontOffice employees deliver the brand promise and provide... exceptional guest service at all times. 确保员工适时的为其他部门员工提供同样优质的服务。 Ensures that FrontOffice employees provide excellent service...
as well as the back of house. 9.餐厅副经理不在岗时,就每日的准备、服务和菜单为员工召开班前例会。 In the absence of Assistant Outlet Manager, conduct daily pre... and credit card charges and remittance of cash to FrontOffice Safe. 13.对于特别宴会或大型活动进行必要的检查。 Makes necessary checks...
优惠计划以及洲际酒店集团忠实方案。 Attends to guest's complaints,inquiries and requests, referees problems to supervisor/AssistantManager ifhe/she unable... and write English 能够读写英语 Proficient in the use ofMicrosoft Office and FrontOffice System 熟练使用微软办公软件和前台系统 Qualifications...
enquiries in a courteous and efficient manner and reports guest complaints or problems to FrontOfficeManager for necessary...Reports all daily occurrence of the Hotel in the AssistantManager's Log record. 2.仔细跟进每项任务并确保在交接班前完成。检查所有未尽事项,且负...
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