); Habilidade em criação e Dashboard no Excel; Experiência como Analista de planejamento em empresas de CallCenter em operações de Ativo... e Receptivo; Experiência em análise de KPIs/Métricas de CallCenter (TMA, TMO, TME, Nível de Serviço, Absenteísmo, Turnover...
success, and consulting on special projects to provide extra value to clients Acts as the “expert on call” for clients... more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:...
Expert view: Amit Premchandani, Senior Vice President and Fund Manager – Equity at UTI AMC, says disruption risks are emerging in stable sectors like consumer staples as new e-commerce brands challenge established players. Continue Reading »