What You Can Expect As a Technical Support Engineer on Zoom's Escalation Engineering team, you'll function as the highest level of technical escalation within Zoom Support, owning complex, sensitive, and high-priority customer cases from initial report through full resolution. Working at the intersection of customer advocacy and engineering collaboration, you'll use advanced diagnostic tools including log analysis, packet captures, and SIP traces to solve issues that few others can. This is a r…

What You Can Expect As a Technical Support Engineer on Zoom's Escalation Engineering team, you'll function as the highest level of technical escalation within Zoom Support, owning complex, sensitive, and high-priority customer cases from initial report through full resolution. Working at the intersection of customer advocacy and engineering collaboration, you'll use advanced diagnostic tools including log analysis, packet captures, and SIP traces to solve issues that few others can. This is a r…

What You Can Expect As a Technical Support Engineer on Zoom's Escalation Engineering team, you'll function as the highest level of technical escalation within Zoom Support, owning complex, sensitive, and high-priority customer cases from initial report through full resolution. Working at the intersection of customer advocacy and engineering collaboration, you'll use advanced diagnostic tools including log analysis, packet captures, and SIP traces to solve issues that few others can. This is a r…

What You Can Expect As a Technical Support Engineer on Zoom's Escalation Engineering team, you'll function as the highest level of technical escalation within Zoom Support, owning complex, sensitive, and high-priority customer cases from initial report through full resolution. Working at the intersection of customer advocacy and engineering collaboration, you'll use advanced diagnostic tools including log analysis, packet captures, and SIP traces to solve issues that few others can. This is a r…

What You Can Expect As a Technical Support Engineer on Zoom's Escalation Engineering team, you'll function as the highest level of technical escalation within Zoom Support, owning complex, sensitive, and high-priority customer cases from initial report through full resolution. Working at the intersection of customer advocacy and engineering collaboration, you'll use advanced diagnostic tools including log analysis, packet captures, and SIP traces to solve issues that few others can. This is a r…

What You Can Expect As a Technical Support Engineer on Zoom's Escalation Engineering team, you'll function as the highest level of technical escalation within Zoom Support, owning complex, sensitive, and high-priority customer cases from initial report through full resolution. Working at the intersection of customer advocacy and engineering collaboration, you'll use advanced diagnostic tools including log analysis, packet captures, and SIP traces to solve issues that few others can. This is a r…

What You Can Expect As a Technical Support Engineer on Zoom's Escalation Engineering team, you'll function as the highest level of technical escalation within Zoom Support, owning complex, sensitive, and high-priority customer cases from initial report through full resolution. Working at the intersection of customer advocacy and engineering collaboration, you'll use advanced diagnostic tools including log analysis, packet captures, and SIP traces to solve issues that few others can. This is a r…

What You Can Expect As a Technical Support Engineer on Zoom's Escalation Engineering team, you'll function as the highest level of technical escalation within Zoom Support, owning complex, sensitive, and high-priority customer cases from initial report through full resolution. Working at the intersection of customer advocacy and engineering collaboration, you'll use advanced diagnostic tools including log analysis, packet captures, and SIP traces to solve issues that few others can. This is a r…

What You Can Expect As a Technical Support Engineer on Zoom's Escalation Engineering team, you'll function as the highest level of technical escalation within Zoom Support, owning complex, sensitive, and high-priority customer cases from initial report through full resolution. Working at the intersection of customer advocacy and engineering collaboration, you'll use advanced diagnostic tools including log analysis, packet captures, and SIP traces to solve issues that few others can. This is a r…

What You Can Expect As a Technical Support Engineer on Zoom's Escalation Engineering team, you'll function as the highest level of technical escalation within Zoom Support, owning complex, sensitive, and high-priority customer cases from initial report through full resolution. Working at the intersection of customer advocacy and engineering collaboration, you'll use advanced diagnostic tools including log analysis, packet captures, and SIP traces to solve issues that few others can. This is a r…

What You Can Expect As a Technical Support Engineer on Zoom's Escalation Engineering team, you'll function as the highest level of technical escalation within Zoom Support, owning complex, sensitive, and high-priority customer cases from initial report through full resolution. Working at the intersection of customer advocacy and engineering collaboration, you'll use advanced diagnostic tools including log analysis, packet captures, and SIP traces to solve issues that few others can. This is a r…

LOCATION REQUIREMENT Candidates must be located in Raleigh, NC or Wichita, KS. This role follows our hybrid work model, requiring three days per week in one of the office locations listed above. Candidates not currently located or willing to relocate themselves in the listed locations will be automatically disqualified. SHIFT REQUIREMENT This position will work normal business operating hours. As we continue to build and scale the team, after-hours and weekend on-call coverage may also be requi…

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhanci…

Remote Colorado Springs, Colorado Pittsburgh, Pennsylvania Charlotte, North Carolina Full time R50326 Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exc…

Remote Colorado Springs, Colorado Pittsburgh, Pennsylvania Charlotte, North Carolina Full time R50326 Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exc…

Our Mission At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we …

Hybrid Morrisville, North Carolina (Office) Full time R50637 Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through inno…

What We’re Looking For: Are you a problem-solver with a passion for customer service and a background in roaming technical support? Then our Roaming Technical Support Engineer position might be the perfect opportunity for you! As a Technical Support Engineer, you'll serve as a technical escalation point for roaming and satellite communication services. You will troubleshoot complex issues impacting roaming and core network services, work directly with internal teams, Service Partners, and roami…

Job Description Job Description If you are looking for a position where you support the same users, the same systems, and the same environment every day, this is not the role for you. FusionTek is a Managed Service Provider established in 2007, with offices located in the greater Seattle area, Washington, DC, and Tampa, FL. Our innovative team is enthusiastic about IT infrastructure management for small- to mid-sized businesses. As we continue to expand our services, we are eager to find a Tech…

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trus…