Service Desk Manager
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2. Guide root-cause analysis and create remediation plans for recurring identity issues. Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validat…
Lead Technology Project & Program Manager
Location: Hybrid - 8 days per month in office; see posting for approved locations. About the Role Wolters Kluwer Health is seeking an experienced Lead Technology Project & Program Manager to lead complex business transformation initiatives focused on Salesforce CRM, Salesforce CPQ, lead-to-order processes, systems integration, middleware modernization, and enterprise data migration. This role is responsible for end-to-end program delivery, including planning, execution, governance, risks, depen…
Service Desk Manager
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2. Guide root-cause analysis and create remediation plans for recurring identity issues. Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validat…
Service Desk Manager
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2. Guide root-cause analysis and create remediation plans for recurring identity issues. Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validat…
Service Desk Manager
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2. Guide root-cause analysis and create remediation plans for recurring identity issues. Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validat…
Service Desk Manager
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2. Guide root-cause analysis and create remediation plans for recurring identity issues. Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validat…
Service Desk Manager
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2. Guide root-cause analysis and create remediation plans for recurring identity issues. Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validat…
Service Desk Manager
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2. Guide root-cause analysis and create remediation plans for recurring identity issues. Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validat…
Service Desk Manager
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2. Guide root-cause analysis and create remediation plans for recurring identity issues. Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validat…
Service Desk Manager
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2. Guide root-cause analysis and create remediation plans for recurring identity issues. Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validat…
Service Desk Manager
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2. Guide root-cause analysis and create remediation plans for recurring identity issues. Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validat…
Service Desk Manager
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2. Guide root-cause analysis and create remediation plans for recurring identity issues. Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validat…
Service Desk Manager
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2. Guide root-cause analysis and create remediation plans for recurring identity issues. Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validat…
Service Desk Manager
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2. Guide root-cause analysis and create remediation plans for recurring identity issues. Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validat…
Lead Technology Project & Program Manager
Location: Hybrid - 8 days per month in office; see posting for approved locations. About the Role Wolters Kluwer Health is seeking an experienced Lead Technology Project & Program Manager to lead complex business transformation initiatives focused on Salesforce CRM, Salesforce CPQ, lead-to-order processes, systems integration, middleware modernization, and enterprise data migration. This role is responsible for end-to-end program delivery, including planning, execution, governance, risks, depen…
Service Desk Manager
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2. Guide root-cause analysis and create remediation plans for recurring identity issues. Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validat…
Lead Technology Project & Program Manager
Location: Hybrid - 8 days per month in office; see posting for approved locations. About the Role Wolters Kluwer Health is seeking an experienced Lead Technology Project & Program Manager to lead complex business transformation initiatives focused on Salesforce CRM, Salesforce CPQ, lead-to-order processes, systems integration, middleware modernization, and enterprise data migration. This role is responsible for end-to-end program delivery, including planning, execution, governance, risks, depen…
Lead Technology Project & Program Manager
Location: Hybrid - 8 days per month in office; see posting for approved locations. About the Role Wolters Kluwer Health is seeking an experienced Lead Technology Project & Program Manager to lead complex business transformation initiatives focused on Salesforce CRM, Salesforce CPQ, lead-to-order processes, systems integration, middleware modernization, and enterprise data migration. This role is responsible for end-to-end program delivery, including planning, execution, governance, risks, depen…
Service Desk Manager
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2. Guide root-cause analysis and create remediation plans for recurring identity issues. Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validat…
Service Desk Manager
Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2. Guide root-cause analysis and create remediation plans for recurring identity issues. Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validat…