, PKI, and compliance baselines such as CIS, and of ITIL-aligned service management. Strong customer-facing consultancy

systems service delivery, embedding appropriate software development lifecycle, ITIL and operational governance practices... plus requirements AtkinsRéalis - Baseline / Référence 3/4 Sound knowledge of IT service management support with ITIL certification

of ITIL-aligned service operations across the organisation, ensuring consistent, high-quality support for business-critical... ITIL processes across Incident, Problem, Change and Request Management. Coordinate Major Incidents (P1/P2) and managed P3

/configuration reporting and auditing ITIL-aligned service management environments Stakeholder and supplier management Data... analysis and reconciliation Working within complex service delivery environments Desirable Experience ITIL Foundation

records are managed in line with agreed SLAs and ITIL best practices. Create and maintain high-quality technical...) ITIL Foundation CompTIA Network+ CompTIA Security+ Microsoft 365 Administrator certifications Additional

. Experience with Apple Business Manager and VPP. ITIL Foundation certification or equivalent experience. Experience with cloud

and qualifications) Qualifications Proven experience in ServiceNow CSDM and ITSM Understanding of ITIL Practices with a Foundation

organization and strong experience with ITSM/ITIL and cloud based infrastructure. You have a passion and the ability to act... preferably in ITIL/ITSM domain or in a SaaS or software product environments Experience in a SaaS or technology product

qualifications – ITIL V3/4 Foundation and customer service accreditation are advantageous but not essential. Additional

. Desirable ITIL Foundation certification or knowledge of ITIL service-management practices. Experience supporting software

, VPN, DNS, DHCP). Active Directory, M365 (Intune), Azure AD and ITIL-aligned service management. Experience... · Microsoft Admin-level certs · ITIL Foundation+ · Fortinet NSE

. Desirable Skills Qualifications and Experience: ISTQB, ITIL or equivalent testing or service-management certification

and frameworks such as ISO 27001 or SOC 1. ITIL Foundation certification or equivalent service management experience. Microsoft

practical experience Degree in an IT-related subject or equivalent demonstrable experience Desirable ITIL Foundation..., data protection, and IT security principles Desirable Knowledge of ITIL principles and best practice Person

technologies including EC2, S3, RDS, VPC, IAM, and CloudWatch. Experience working within ITIL-based service management frameworks

delivery of business services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL... and DevOps principles. Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). Experience working in secure

and procedures to meet ITILstandards Evaluate existing working practices and procedures to meet ITIL standards. Observe and oversee... 3 A-Levels Degree or equivalent IT or equivalent knowledge acquired by experience ITIL foundation qualification

, it would be helpful if you could demonstrate: An understanding of Information Technology Infrastructure Library (ITIL

. Desirable Certifications: ITIL 4 Foundation or higher; relevant ITSM platform certifications or equivalent qualifications.... ITIL 4 Practices: Understanding of Service Configuration Management, Change Enablement, Knowledge Management and Service

or professional services is advantageous. Working knowledge of ITIL. Demonstrable ability to establish and maintain vendor