of initiatives to enhance IT Services in line with CII’s Business Solutions strategy. Key focus areas include: Embedding ITIL 4... to translate strategy into measurable outcomes. Key Responsibilities: ITIL 4 Implementation Lead adoption of ITIL 4 practices

and as part of a team in a fast-paced environment. Understanding of ITIL best practice methodology Relocation: This position

certifications such as TOGAF, ITIL, Microsoft, Cisco or VMware would be beneficial, although not essential. Call Experis IT

, and other core infrastructure and network services. Working within an ITIL-aligned service environment, following incident, problem

, audiovisual technology and presentation equipment. ITIL Practitioner certification or higher. PowerShell or Python scripting

certifications such as TOGAF, BCS, ITIL or cloud architecture qualifications are welcomed, although demonstrated impact and practical

management, including keeping the business informed under pressure. Knows ITIL 4 practices across Incident, Problem, Change... to make decisions. Desirable ITIL 4 Managing Professional or Strategic Leader. Working knowledge of ISO/IEC 20000-1

IT change would be particularly valuable. Familiarity with ITIL, PRINCE2, Agile project management or continuous

communications or certificate lifecycle activities. Experience working within ITIL-aligned service-management processes. ITIL

mindset, we would love you to apply. Essential: ITIL Foundation (v3/v4) certification. Experience in IT Service Delivery... is required to clearly explain complex technical issues Desirable: Advanced ITIL qualifications or other recognised service management

and operational support processes Strong communication, problem-solving, and customer service skills Knowledge of ITIL-based service

(Electrical, Mechanical, and Building Fabric) ITIL and/or Service Now Experience is preferred but not essential. Can prepare

while maintaining operational stability. Knowledge of ITIL, service management, risk management, and technology governance

and digital services are designed, delivered and operated (for example, using frameworks such as ITIL), and hold a relevant

Providers ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist). ITIL 4

measures to improve service reliability. Support ITIL-aligned incident, problem, and change management processes to restore... Administrator Associate ITIL Foundation Microsoft Azure Fundamentals Microsoft 365 Fundamentals Strong working knowledge

ITIL best practices in the delivery of Incident, Change, Problem, Knowledge, and Service Request Management activities... Good Standard of Maths and English "ITIL 4 Foundation Certificate in IT Service Management" or equivalent is desirable

and partners to adopt effective service management practices. Qualifications ITIL 4 Foundation or higher. Experience

-Tenant Organisation would be advantageous. ITIL qualified Core Competencies Take responsibility for incidents

. Qualifications Relevant practical experience is more important than a specific qualification. However, and understanding of ITIL