, PKI, and compliance baselines such as CIS, and of ITIL-aligned service management. Strong customer-facing consultancy

, and standardisation. Understanding of security hardening, PKI, and compliance baselines such as CIS, and of ITIL-aligned service

operating systems. AWS or Azure certifications, or ITIL Foundation. Experience working within large, complex enterprise

and embedding service management (e.g. ITIL) as part of large-scale digital transformation initiatives. Connect to your skills... following areas: Operating models, Technology strategy, IT Service Management (ITSM) and ITIL, Technology transformation design

and key client relationships. Champion ITIL processes, including Incident, Problem and Change Management. Improve ticket... background to at least 2nd Line level, ideally across Microsoft 365 and IT Infrastructure. Strong understanding of ITIL, SLAs

or Service Introduction Manager. Strong experience of ITIL Change Enablement. Experience chairing CAB and ECAB forums... and business teams. Experience within Defence, Aerospace, National Security or another highly regulated environment. ITIL

requests within ServiceNow (SNOW) Applying ITIL best practices across Incident, Change, Problem, Knowledge, and Service...-user hardware Excellent problem-solving and communication skills Knowledge of ITIL principles and service management

of ITIL Foundation qualification at V3 Experience Essential Experience of desktop software & hardware configuration... Suitable education standard - A levels or equivalent Desirable Achievement of ITIL Foundation qualification at V3

and embedding service management (e.g. ITIL) as part of large-scale digital transformation initiatives. Connect to your skills... following areas: Operating models, Technology strategy, IT Service Management (ITSM) and ITIL, Technology transformation design

controls and acceptance requirements are achieved before service responsibility transfers. Oversee delivery of ITIL-aligned... in defence, aerospace, government or another security-regulated environment Strong working knowledge of ITIL 4 service

and frameworks such as ISO 27001 or SOC 1. ITIL Foundation certification or equivalent service management experience. Microsoft

Administrator Associate (MD-102) or equivalent experience. ITIL Foundation Certification (preferred). CompTIA A+ / Network

, VPN, DNS, DHCP). Active Directory, M365 (Intune), Azure AD and ITIL-aligned service management. Experience... · Microsoft Admin-level certs · ITIL Foundation+ · Fortinet NSE As part of Cloud Bridge, an AWS Premier Partner, we bring deep

Knowledge and experience of Microsoft SQL Server or Postgres Knowledge of ERP or business IT systems ITIL Qualified The

environments Knowledge of ITIL or service management environments Exposure to Microsoft technologies including C#, VB.NET and SQL

/ ITIL frameworks. ITIL certification strongly preferred. Excellent knowledge of Windows 11 and experience in using the

, VPN, DNS, DHCP). Active Directory, M365 (Intune), Azure AD and ITIL-aligned service management. Experience... · Microsoft Admin-level certs · ITIL Foundation+ · Fortinet NSE

Essential ITIL v4 Foundation or demonstrably working towards this Knowledge Essential Describe your knowledge... Specification Qualifications Essential ITIL v4 Foundation or demonstrably working towards this Knowledge Essential

and maintain, the required clearance. Previous Tech Bar / walk-up support experience. Microsoft 365, endpoint, Windows or ITIL

Technology Code of Practice and NCSC cloud security principles. Understanding of ITIL 4, SIAM principles, ISO/IEC 27001, ISO/IEC