Establish an ITIL-aligned incident and problem management process, using Support’s existing ticket flow as the starting... management, documentation and knowledge management, incident and problem management (ITIL), compliance and audit-readiness

: Exposure to operational service management (ITIL, SLAs, support models). Experience in defence, government or regulated

or equivalent work experience Desirable Recognised ITIL Foundation qualification Understanding of the VMware virtual Server... with standard Service Management tools Good understanding of ITIL process (Incident, Problem, Change, Knowledge Management

and delivering excellent customer service. Holding an ITIL Foundation qualification, or being able to demonstrate equivalent... and analysing service trends. Experience of working within a public sector or large, complex organisation. Knowledge of ITIL

at another MSP and have a understanding of ITIL practices What's in it for me?: Salary: £ Dependent on experience + benefits Who

, it would be helpful if you could demonstrate: An understanding of Information Technology Infrastructure Library (ITIL

in operational environments. Experience with servers, databases, virtualisation, endpoint management or monitoring. ITIL Foundation

, MM and SD SAP ABAP knowledge ITIL certification or awareness SAP Certification Why Tarmac? At Tarmac, technology

significant changes into the organisation. Service Management experience and Knowledge of ITIL (to foundation level) - Proficient... /consultancy experience IT service Management (ITIL) Ability to establish and maintain trust Rigor and reliability in the follow

in technology risk functions, knowledge of COBIT, ITIL, ISO 27001 or NIST frameworks, exposure to cyber security, resilience, cloud

, ITIL. Some experience working with test-driven development or writing/maintaining unit/integration tests

or professional services is advantageous. Working knowledge of ITIL. Demonstrable ability to establish and maintain vendor

Certifications, ITIL or equivalent Experience of AI risk domains, including AI ethics Working knowledge of core AI concepts

are an advantage: ITIL, Microsoft Azure/M365, CCNA

Opportunity We're seeking an experienced IT Service Transition Manager with strong ITIL, Service Management and ServiceNow... ITSM initiatives and projects, providing service management expertise and ensuring alignment with ITIL best practices

Power Automate Software systems testing ITIL. HLK offers a great work/life balance, a friendly and supportive working

qualification. ITIL foundation or above qualifications. ISEB business analysis qualification or equivalent experience. Skills... of on-going technical or systems development. Project or change management qualification. ITIL foundation

. Desirable Certifications: ITIL 4 Foundation or higher; relevant ITSM platform certifications or equivalent qualifications.... ITIL 4 Practices: Understanding of Service Configuration Management, Change Enablement, Knowledge Management and Service

understanding of ITIL service management principles. Experience using ServiceNow or another enterprise ITSM platform. Strong... and Configuration Management activities. Desirable ITIL 4 Foundation certification. Experience working within Defence, Government

to detail and the ability to maintain effective control over many tasks in parallel. Desirable Requirements ITIL v3