practical experience Degree in an IT-related subject or equivalent demonstrable experience Desirable ITIL Foundation..., data protection, and IT security principles Desirable Knowledge of ITIL principles and best practice Person

Diploma or equivalent NVQ qualification in IT/Business Admin Desirable Clinical or Business system training ITIL... Clinical or Business system training ITIL Foundation qualification Experience Essential Previous experience of working

managing high-severity incidents within large enterprise IT environments. Strong practical knowledge of ITIL 4 Incident

technologies including EC2, S3, RDS, VPC, IAM, and CloudWatch. Experience working within ITIL-based service management frameworks

management skills within complex IT environments. Good knowledge of ITIL, ITSM and service transition practices. Strong..., government, defence or regulated environments is desirable. Relevant project/programme management and ITIL qualifications

or equivalent work experience Desirable Recognised ITIL Foundation qualification Understanding of the VMware virtual Server... with standard Service Management tools Good understanding of ITIL process (Incident, Problem, Change, Knowledge Management

. Professional certifications in testing, quality assurance, release management or project delivery (e.g., ISTQB, ITIL, Agile

and embedding service management (e.g. ITIL) as part of large-scale digital transformation initiatives. Connect to your skills... following areas: Operating models, Technology strategy, IT Service Management (ITSM) and ITIL, Technology transformation design

are an advantage: ITIL, Microsoft Azure/M365, CCNA

or professional services is advantageous. Working knowledge of ITIL. Demonstrable ability to establish and maintain vendor

at another MSP and have a understanding of ITIL practices What's in it for me?: Salary: £ Dependent on experience + benefits Who

in technology risk functions, knowledge of COBIT, ITIL, ISO 27001 or NIST frameworks, exposure to cyber security, resilience, cloud

in operational environments. Experience with servers, databases, virtualisation, endpoint management or monitoring. ITIL Foundation

. Desirable Certifications: ITIL 4 Foundation or higher; relevant ITSM platform certifications or equivalent qualifications.... ITIL 4 Practices: Understanding of Service Configuration Management, Change Enablement, Knowledge Management and Service

of producing and updating technical documentation to a high standard; Have knowledge of SD+ ticketing system; Have ITIL3 or ITIL

delivery of business services in secure or complex environments. Understanding of service management frameworks (e.g. ITIL... and DevOps principles. Industry certifications (e.g. ITIL Foundation, PRINCE2, AgilePM). Experience working in secure

ITSM Service Manager, ITIL, Incident, Change, Enterprise Applications We're supporting a leading financial markets... knowledge of ITIL processes and best practices Experience supporting business-critical applications Strong Incident, Problem

- Experience delivering IT services in a multi-sourced environment, ideally within ITIL disciplines. Customer Focus - Strong

, ITIL Foundation, CompTIA A+, Network+ or Security+, or a relevant vendor-specific networking, server, telephony or security

Power Automate Software systems testing ITIL. HLK offers a great work/life balance, a friendly and supportive working