) Experience with ITSM tools (e.g. ConnectWise, ServiceNow, Autotask) Working knowledge of ITIL frameworks (incidents, requests...+ ITIL Foundation Microsoft Azure certifications (Fundamentals or Administrator) What you’ll do Own and resolve complex

Opportunity We're seeking an experienced IT Service Transition Manager with strong ITIL, Service Management and ServiceNow... ITSM initiatives and projects, providing service management expertise and ensuring alignment with ITIL best practices

; Have knowledge of SD+ helpdesk based ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. KEY DUTIES SD

, ITIL. Some experience working with test-driven development or writing/maintaining unit/integration tests

organization and strong experience with ITSM/ITIL and cloud based infrastructure. You have a passion and the ability to act... preferably in ITIL/ITSM domain or in a SaaS or software product environments Experience in a SaaS or technology product

sectors. Professional certifications such as TOGAF, ITIL, Microsoft Azure, AWS or Google Cloud. Familiarity with large-scale

at another MSP and have a understanding of ITIL practices What's in it for me?: Salary: £ Dependent on experience + benefits Who

or another ITSM tool (ServiceNow / Remedy / Autotask) A solid grounding in ITIL-aligned environments, SLAs, Incident Management

. Has experience working with Service Desk tools and is familiar with ITIL principles, particularly incident, problem and request

, and routing devices. Familiarity with industry standards and frameworks such as ISO 27001, NIST, CIS Controls, and ITIL

such as CISSP, CISA, Security+ ITIL Foundation Certification strongly desired. Just So You Know… The company presents

Managed Services Manager, M365, Azure, Leadership, ITIL An exciting opportunity has arisen for an experienced Managed... and operational efficiency. Desirable ITIL v4 certification (Foundation minimum). Experience within a Managed Services Provider

by robust, scalable and auditable processes that align with government security requirements, ITIL service management practices... supporting cloud adoption, onboarding and operational governance. Service Management Strong knowledge of ITIL and service

skills with a client partner-focused approach. Understanding of IT terminology, infrastructure, cloud concepts, and ITIL... 3 to 6 months of employment. ITIL Foundation certification, or a willingness to obtain this. Familiarity

. Qualifications SC-900: Microsoft Security, Compliance, and Identity Fundamentals. AZ-900: Microsoft Azure Fundamentals. ITIL

, PAM and micro-segmentation desirable. ITIL service management and PRINCE2, Agile, Scrum or equivalent project delivery

. Desirable ITIL Service Management Qualification. Person Specification Experience Essential Minimum of 5 years... and application of test automation tools. Desirable ITIL Service Management Qualification.

Manager, PRINCE2/ITIL, or a pensions qualification We are an equal opportunities employer and welcome applications

. Strong knowledge of ITIL-aligned service management and continual improvement practices. Experience leveraging automation

. Qualifications SC-900: Microsoft Security, Compliance, and Identity Fundamentals. AZ-900: Microsoft Azure Fundamentals. ITIL