internal Nomios Technical Assistance Centre (nTAC) to ensure positive outcomes for customers Oversee and execute core ITIL

issues across highly distributed systems under production load Familiarity with ITIL processes and working within structured

understanding of IT Service Management and ITIL v4 practices, with experience across areas such as incident, problem, change

Management, operational support, and ITIL aligned processes? Experience overseeing system performance, availability, security...? If so, please Apply! Oracle ERP | Systems Administration | IT Operations | Infrastructure Support | Enterprise Systems | ITIL | Service Operations

Workflow automation tools such as n8n Infrastructure as Code (IaC) ITIL environments Managed Service Provider (MSP

improvement Microsoft certifications and ITIL knowledge are desirable but not essential. If you're looking for a role

Service Management (ITIL Foundation or equivalent experience preferred). Experience working with enterprise ERP platforms

as a technical senior within a team. ITIL Understanding: Essential understanding of ITIL principles (ITIL qualification preferable

registers or IT service management tools. Exposure to ITIL, Service Asset and Configuration Management or related service

, or IT transformation Experience with AI/ML-driven operations (AIOps) and emerging automation technologies ITIL 4 Managing

. · Define and enforce ITIL 4-aligned operational standards and controls, spanning Incident, Major Incident, Problem, Change..., practical ITIL 4 expertise across Incident, Problem, Change, Release and Service Level Management, with the credibility

with strong ITIL knowledge, stakeholder management skills, and a passion for driving service excellence. Senior Service Delivery... organisation. Experience of a regulated environment would be a distinct advantage ITIL Foundation Certification (v3 or v4

and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause

## Role Purpose The Cyber Service and Continuous Improvement manager will drive consistent ITIL best practice... efficiently. ## Who you are Experience working across one or more ITIL disciplines., Comfortable operating in complex, multi

-technical audiences. Familiarity with project management methodologies such as PRINCE2, Agile, or ITIL (certifications

to Babcock technology standards, governance, and ITIL frameworks. Assessing existing software/hardware interfaces

, ideally in an ITIL-aligned environment. Confident with Microsoft technologies (Windows, Office, Active Directory) and end

Professional certifications such as TOGAF, ITIL, or cloud vendor certifications (AWS, Azure, GCP). Experience within the nuclear

, and service metrics to identify opportunities for improvement and create actionable recommendations Hold an ITIL Foundation

of IT Service Management (ITIL-aligned) and managed services delivery models Proven experience in: Incident, Problem