POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are pow…

Position Summary: The Salesforce Systems Support Analyst is a key member of the maintenance organization. This role is responsible for providing administration and optimization of the Agentforce Field Service platform launching across the maintenance organization. This new team member serves as a key point of contact for internal users, ensuring system stability, usability, and alignment with business operations. They will work cross-functionally with other analysts and IT Teams across Penske. …

Onsite in Romeo, MI, United States Duties / Responsibilities of this position: Identify opportunities to use information systems and technologies to improve the company's business. Understand and support the business applications on our computer systems. These applications currently include: Oracle, Label printing (Loftware), EDI Processing and concepts, and other custom applications. Develop ad-hoc queries and/or programming using the SQL query language. Understand and support the PC applicati…

Experience with digital banking (Mandatory) and Q2 Online Banking would be a huge benefit. Need someone who can document requirements/user stories, process flows and procedures/documentation for supporting the platform. As a Principal Analyst I, supporting Digital Banking solutions, you'll lead activities to review current processes and metrics that support operational effectiveness, identify constraints or opportunities that inhibit or accelerate the business and technology strategy. You'll de…

job summary: Experience managing technical software development projects, experience managing infrastructure and data migration projects; and or/ cloud native software implementation projects. Experience with decomposing JIRA Deliverables and EPICs in accordance with detail project implementation plan activities 10 years of experience in business analysis, systems analysis, or technical delivery /project management support Strong Agile / Scrum experience in a delivery environment Prior experien…

Responsibilities Strong oral and written communication skills. Strong ownership and organizational skills Planning and monitoring Assisting in data collection, coordination Provide input during development Identify and communicate Requirement Bachelor s Degree. 0-1 year of experience Good time management skills Adaptive Effective communication skills Ability to learn about new business areas and processes Comfortable working with team Collaborate with team

job summary: Candidate will be responsible for the implementation of business solutions across PBMRT. The role requires significant contributions to the design, development and completion of project deliverables. The role will be responsible for researching and designing solutions for work defined in our PB house and reg margin calculators and seeing that these designs meet requirements, are approved by our business partners, and are communicated to the development team to the point where they …

GovCIO is seeking Senior Project Analyst to support a large, complex federal program. In this role, you will lead contractual deliverable tracking, oversee award fee self-assessments, produce quarterly PMRs, maintain performance dashboards, reconcile program travel/expenses, and assist with risk/issue management measurable outcomes. This position is located in within the United States and fully remote. Responsibilities Manage contract schedules and quality; ensure timely compliance with governm…

Essential Duties/Responsibilities: Work through complex issues that include creating test scenarios, test cases, and test scripts mapped to workflow, and system design requirements. Replicate, isolate, and identify a root cause while providing workarounds and testing, fixes, and patches in a staging or test environment. Monitor system issues and provide feedback. Research and resolve front-end/user and back-end/system problems by diagnosing the root cause, hypothesizing, and mapping out a possi…

Required Skills: Curam Business Requirements Analysis Quality Management Regulatory Compliance Nice to Have: Risk Management Azure Dev Ops SAFE Agile

Minimum Qualifications and Job Requirements: Bachelor''s degree in Computer Science, Information Technology, Engineering, or a related field, plus 3-5 years of relevant professional experience. 3 years of hands-on experience writing and troubleshooting SQL queries. Practical experience with Microsoft Entra ID / Azure AD SSO — including configuration, access troubleshooting, and integration with enterprise applications. Demonstrated experience supporting or implementing API integrations, includi…

job summary: Applies technical knowledge in determining integration requirements for Climate Risk Database. Serves as the liaison between product owners and development teams to elicit requirement deliverables for product design through interviews and workshop meetings with subject matter experts, product owners, and stakeholders. Captures detailed requirements and creates high level design documentation, activity workflows, business data dictionaries and data mapping documents. Coordinates the…

Job Description: Position Summary · Support and enhance LabWare LIMS v8, integrations, workflow optimization, reporting and laboratory informatics initiatives. · Work closely with scientists, LIMS Supervisor and laboratory leadership. · Support LabWare LIMS v8 and API integrations · Provide HL7 integration support · Gather and document requirements · Create user stories and test scripts · Perform UAT · Develop workflow documentation · Train end users · Support system performance improvements Re…

job summary: Enterprise Capital Management Technology (ECMT) supports the Capital Management function within Corporate Treasury. The team will be subject to multiple critical regulations and also going through a Technology Transformation Journey to build and adopt General capabilities for Data Ingestion, Rules Authoring Execution, and Analytics capabilities. This is a greenfield project that requires meticulous design to replace multiple legacy applications within Treasury Technology. These app…

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp…

This is an onsite work position based in Tallahassee,FL. Apply only if you are willing to relocate. Education: Bachelor’s or Master’s Degree in Computer Science, Information Systems, or other related field. Work experience can substitute on a year for year basis for the degree. Certifications : 1. Certified Business Analysis Professional (CBAP) 2. PMI Professional in Business Analysis (PMI-PBA), or equivalent certification preferred 3. ServiceNow certifications 4. ITIL Foundation certification …

Job Summary: You will lead discovery, own requirements, and be the connective tissue between our Finance, Operations, HR, IT, and executive teams and the technical architects and engineers who will build the future-state platform. Before a single integration is configured or a data warehouse layer is designed, you will have mapped what exists, where it lives, how it flows, and what the business actually needs. The right candidate brings 5 years of BA or data analyst experience, hands-on familia…

Key Responsibilities & Skills Business Analysis Requirements Gathering & Documentation JAD Facilitation Test Matrix Execution Business Process Modeling Stakeholder Management Financial Services Domain Knowledge Banking Process Expertise Systems Prototyping & Efficiency Improvement Quality Assurance & Validation Data Analytics & Insight Translation Project Management & Delivery Planning Technical Writing & Documentation Change Management Technical Skills Salesforce / nCino Microsoft Office Suite…

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in t…

Work as the accessibility subject matter expert for websites and customer-facing applications. Gather, analyze, and document business and accessibility requirements. Translate user needs and accessibility regulations into functional and technical specifications. Assess the impact of accessibility requirements on existing websites and applications. Participate in the design and improvement of accessible web solutions. Review and update website code to meet accessibility standards and compliance …