, resolution, fulfilment or escalation. Understanding of ITIL-based Incident, Request, Knowledge, Problem and Change Management.... Commitment to knowledge sharing, service quality and continual improvement. Desirable Qualifications & Experience ITIL

in at least 3 product suites (particularity ITSM, ITOM, ITBM, SAM and HR) Certified in ITIL Foundation (v3 or v4) Strong expertise

in line with compliance standards. Follow ITIL-aligned best practices for incident, problem, and request management. Assist...: ITIL Foundation certification. Previous experience in a Service Desk or IT support role within a professional services

ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask. Operational understanding and experience working in ITIL... Project work at mid-level Qualifications: AWS Cloud Practitioner CCNA CompTIA Security+ ITIL Foundation MS Certified

in line with compliance standards. Follow ITIL-aligned best practices for incident, problem, and request management. Assist...: ITIL Foundation certification. Previous experience in a Service Desk or IT support role within a professional services

. Qualifications SC-900: Microsoft Security, Compliance, and Identity Fundamentals. AZ-900: Microsoft Azure Fundamentals. ITIL

, resolution, fulfilment or escalation. Understanding of ITIL-based Incident, Request, Knowledge, Problem and Change Management.... Commitment to knowledge sharing, service quality and continual improvement. Desirable Qualifications & Experience ITIL

in at least 3 product suites (particularity ITSM, ITOM, ITBM, SAM and HR) Certified in ITIL Foundation (v3 or v4) Strong expertise

in line with compliance standards. Follow ITIL-aligned best practices for incident, problem, and request management. Assist...: ITIL Foundation certification. Previous experience in a Service Desk or IT support role within a professional services

in at least 3 product suites (particularity ITSM, ITOM, ITBM, SAM and HR) Certified in ITIL Foundation (v3 or v4) Strong expertise

ITIL qualification Experience of managing some of the following IT Functions (Service Desk, Technical or Infrastructure

, dynamic, and fun environment with varied and multiple demands #LI-AP1 Qualifications Required Skills ITIL / ITSM v3

with ITSM tool's (Servicenow or Cherwell) ITIL Foundation (Minimum) Desirable Skills: Resilience Problem Solving Skills

, fulfilment or escalation. Strong understanding of ITIL-based Incident, Request, Knowledge, Problem and Change Management... to continual improvement. Desirable Qualifications & Experience ITIL v4 qualification or equivalent experience. Experience

, resolution, fulfilment or escalation. Understanding of ITIL-based Incident, Request, Knowledge, Problem and Change Management.... Commitment to knowledge sharing, service quality and continual improvement. Desirable Qualifications & Experience ITIL

in at least 3 product suites (particularity ITSM, ITOM, ITBM, SAM and HR) Certified in ITIL Foundation (v3 or v4) Strong expertise

. Strong knowledge of ITIL-aligned service management and continual improvement practices. Experience leveraging automation

, fulfilment or escalation. Strong understanding of ITIL-based Incident, Request, Knowledge, Problem and Change Management... to continual improvement. Desirable Qualifications & Experience ITIL v4 qualification or equivalent experience. Experience

across multiple stakeholders. Knowledge of ITIL or a similar IT service management framework. More about you You're highly... information, records and service requests. Knowledge of IT service management principles, such as ITIL, would be beneficial

27001, ITIL, or other relevant IT, networking or security qualifications. Why Join OQC You will join a world-class team