certifications such as TOGAF, ITIL, Microsoft, Cisco or VMware would be beneficial, although not essential. Call Experis IT

. A proactive approach to learning, documentation and continuous service improvement. ITIL v4 certification or a relevant Microsoft

ITIL best practices in the delivery of Incident, Change, Problem, Knowledge, and Service Request Management activities... Good Standard of Maths and English "ITIL 4 Foundation Certificate in IT Service Management" or equivalent is desirable

sustainable solutions. Experience with ITIL/ITSM practices and tools. Experience supporting new-region builds, expansions

, runbooks, support procedures, asset information, and knowledge articles. Operate within structured ITIL and ISO 20000 service..., assessing risks and dependencies, and delivering controlled infrastructure changes. Strong understanding of ITIL practices

dependencies Essential qualifications for the Service Consultant: ITIL 4 certification or ITIL certifications

to communicate effectively with technical and non-technical stakeholders. Understanding of ITIL/service management principles

in accordance with IT service management principles, ITIL-based processes, and Trust and IT policies and procedures. Deliver a high... across the Trust. Ensure all work is carried out in accordance with IT service management principles, ITIL-based processes

while maintaining operational stability. Knowledge of ITIL, service management, risk management, and technology governance

) or equivalent. Desirable ITIL (v3) Foundation. Basic Security checks are required for this role ‎ Worker

and digital services are designed, delivered and operated (for example, using frameworks such as ITIL), and hold a relevant

– must be demonstrated at application and interview Knowledge of ITIL change and configuration management, including the security

communications or certificate lifecycle activities. Experience working within ITIL-aligned service-management processes. ITIL

. Qualifications Relevant practical experience is more important than a specific qualification. However, and understanding of ITIL

delivery teams. Good understanding of ITIL Service Management principles. Must hold, or be eligible to obtain, SC Clearance... Associate (MCSA) ITIL Foundation Other relevant Microsoft infrastructure certifications If this is the role

but are not essential: Degree in IT, Computer Science, or a related discipline. Microsoft, CompTIA, Cisco, ITIL, Cyber Security, Cloud

IT change would be particularly valuable. Familiarity with ITIL, PRINCE2, Agile project management or continuous

. Desirable: ITIL certification. MCSA BI Reporting or other data management qualification. Requirements Essential

management, including keeping the business informed under pressure. Knows ITIL 4 practices across Incident, Problem, Change... to make decisions. Desirable ITIL 4 Managing Professional or Strategic Leader. Working knowledge of ISO/IEC 20000-1

; ● Work to ITIL aligned support process procedures; ● Work closely with other NEC Teams and 3rd parties; ● Participate... driven environment; Experience of using an IT Service Management tool or similar; ITIL Foundation certificate; Experience