environments preferred. Technical & Professional Skills Strong understanding of ITIL Change Management processes. Knowledge... Preferred Qualifications ITIL Foundation Certification. Project Management certification (PMP, Prince2, Agile, or equivalent

ITIL Change Management processes Engage with product owners to understand requirements and convert into User Stories... applications to align with IWTs requirements (C# and .NET) Risk assess the change impact, and manage changes through ITIL Change

Technologies, APIs, SAP, Cloud Platforms, Architecture or ITIL are advantageous. The Person You'll be: Technically credible

with ITIL principles and working within structured support processes Strong troubleshooting skills, with the ability... / Backup Solutions / Mobile Devices / ITIL / Microsoft 365 / Active Directory / DNS / DHCP / TCP/IP / Computer Science

of delivering services within agreed standards and expectations. Qualifications for the IT Customer Support Specialist: ITIL

, and change management, in line with established ITIL processes. Work closely with colleagues and other technical teams

standardised ITIL/ITSM processes across our application suite, working with vendors to maintain strict enterprise service ownership.... · Structured Framework Knowledge: Strong understanding of ITIL/ITSM processes, particularly incident, problem, change, and service

or ITIL Foundation.

and requests in accordance with the ITIL framework Proactively identify, assess and remediate vulnerabilities... / Azure Networking / Cloud Infrastructure / AWS / GCP / ITIL / Computer Science / Software Engineering / Systems Engineering

or other AV and collaboration technologies. Familiarity with Bloomberg or other financial market applications. Relevant Microsoft, Cisco or ITIL

Chartered Internal Audit qualification COBIT ITIL PRINCE2 CISA MSP Desirable skills and experience you’ll need

proposal content. Knowledge of ITIL practices, ideally supported by ITIL 4 Foundation or broader service management

communication, testing, risk assessment and change governance. Support ITIL-aligned service management processes, including... partners or managed service providers responsible for 24/7 service management. Good knowledge of ITIL-aligned service

such as BCI, ISO 22301, ISO 27001, ITIL or equivalent are desirable.

desirable ITIL Foundation V4 desirable PRINCE2 or Agile delivery experience desirable What makes Mitchells & Butlers

of maintaining and supporting computer systems and applications Desirable ITIL Foundation Certificate in IT Service Management... development. Experience of maintaining and supporting computer systems and applications Desirable ITIL Foundation

such as PRINCE2, PMP, MSP or Agile certifications, along with knowledge of supplier management and ITIL practices

roadmap, govern key ITIL processes, manage strategic service partners, and drive automation and AI initiatives that transform..., defining its roadmap, governance, and ongoing development. Govern core ITIL processes including Incident, Request, Problem

and endpoint management. PowerShell scripting and automation. Infrastructure and security monitoring tools. ITIL

troubleshooting and resolving deployment issues Manage incidents and requests in accordance with the ITIL framework What the... / Cloud Infrastructure / AWS / GCP / ITIL / Computer Science / Software Engineering / Systems Engineering / Cloud Computing