Kaiser Permanente seeks a Director of Systems Administration to lead the strategy, design, and operation of our mission-critical infrastructure. You will manage a team responsible for secure, highly available server and cloud environments that power healthcare systems at scale. Partnering with security, development, and operations, you’ll drive standards, automation, and best practices, oversee incident response and capacity planning, and guide technology roadmaps. This leadership role requires…

Job Summary: The Change/Release Manager will be responsible for overseeing the end-to-end management of change and incident processes within the organization. This role requires a strong understanding of ITIL processes and excellent communication skills to effectively coordinate with various stakeholders. The ideal candidate will ensure that all changes are implemented smoothly and incidents are resolved promptly, minimizing disruption to business operations. Responsibilities: Lead the change m…

Top Skills' Details Seeking a seasoned Program Manager - ITSM to lead the delivery of managed services for MIT Lincoln Labs. The ideal candidate is a dynamic leader with deep expertise in IT Service Management (ITSM), ITIL best practices, and hands-on experience with ServiceNow. Job Description 1. Service Delivery Management Oversee end-to-end delivery of managed services with a focus on quality and efficiency Ensure adherence to SLAs, KPIs, and contractual obligations Proactively monitor perfo…

Job Description Job Description Company Overview: A & Associates is a reputable staffing agency with a proven track record in screening and recruiting as well as job placement and career development. With more than ten (10) offices throughout the United States, A & Associates is a company that can be trusted to provide a diverse level of services with excellence, diligence and integrity. “Quality In Everything We Do” is far more than our mantra, it is our standard Explore a career with A & Asso…

Job Title: IT Service Delivery Lead Banking Domain (Salesforce Support) Location: New York, NY Duration: Long Term Job Summary: We are looking for a highly skilled IT Service Delivery Lead with strong domain expertise in Private Banking, Investment Banking, or Asset Management. The ideal candidate will have a solid background in ITIL-based service delivery, excellent leadership and communication skills, and hands-on experience supporting Salesforce platforms. This role will be responsible for m…

Job ID - 415835 Job Title - SIAM SME Skill - Change Management Minimum Experience - 8 - 10 Years Qualification - BACHELOR OF COMPUTER SCIENCE Location - Blue Bell, PA Job Description Must Have Technical/Functional Skills • Strong expertise in SIAM frameworks and methodologies • Deep understanding of ITIL (v3 / ITIL 4) processes • Multi-vendor service management experience • Strong governance and risk management capabilities • Experience in ITSM tools (ServiceNow preferred) • Knowledge of IT inf…

Job Title: Service Integration and Management (SIAM) Continuous Improvement Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * The Data-Driven Service Integration and Management (SIAM) Continuous Improvement Specialist is responsible for identifying, developing, managing, and implementing process improvements across the program using …

Doctor of Medicine | Gastroenterology Location: Jackson, MI Employer: VieMed Healthcare Staffing Pay: Competitive weekly pay (inquire for details) Start Date: ASAP About the Position Perm - Gastroenterologist Physician - Jackson, MI Join a leading facility in Jackson, Michigan, offering a dynamic and supportive environment for experienced Gastroenterologists. Enjoy a full-time role with competitive compensation, comprehensive benefits, and a collaborative team, all within easy access to nearby …

ITIL/ITSM Coordinator (Release Management) Chicago, IL / Dallas, TX (3 days onsite) Role Overview: We are seeking 5 highly driven Incident / Problem / Change / Release Coordinators to join our growing Service Operations team. This role is critical to ensuring operational stability across enterprise platforms. The selected candidates will take full ownership of incidents — from triage through resolutions, coordinating across technical teams to drive timely fixes, minimize business impact, and en…

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we…

WO-002 Help Desk Lead Position Summary The Help Desk Lead supports mission-critical objectives under the referenced work order by leading and managing a technical help desk team ensuring high-quality IT support services for cloud-based and on-premises environments. This role manages global authentication support operations and ensures SLA compliance. This future opportunity is contingent upon award. Job Description • The Help Desk Lead is responsible for leading and managing a help desk team, i…

GovCIO is currently hiring a ServiceNow Administrator/Developer SME to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position. Responsibilities * Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness. * Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes. * Capable o…

GovCIO is currently hiring a Senior ServiceNow Administrator/Developer to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position. Responsibilities * Guides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness. * Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes. * Capabl…

Role: ITSM Process Lead (CM/IM/PM/RM) Location: Raritan, NJ - Onsite Duration: 6 Months Job Description: ITSM Process Lead – Change, Incident, Problem & Release Management The Process Lead is responsible for end‑to‑end governance, execution, and continuous improvement of core ITSM processes for the DePuy program. This role ensures operational stability, regulatory compliance, and alignment with Johnson & Johnson ITSM standards during transition and steady‑state operations. Required Skills & Exp…

Senior Consultant, Digital Transformation Location: Alexandria, VA (Hybrid, 2-3 days per week) Clearance: DoD Secret About the Role Our client is looking for a Senior Consultant who can bridge business and technology to help federal organizations execute digital transformation in mission-critical environments. In this role, you will support the U.S. Coast Guard (USCG) at the intersection of transformation strategy, product and service operating model design, and organizational change management…

Job Title: Network Problem Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * The Opportunity: We are seeking an experienced ITIL Network Problem Management Quality Assurance Lead to ensure the effectiveness and efficiency of our network problem management processes. The successful candidate will be respon…

GovCIO is seeking a detail-oriented and experienced Senior QA ServiceNow Administrator to manage and optimize our ServiceNow platform while ensuring high-quality system performance through structured Quality Assurance (QA) practices. This role will be responsible for the configuration, maintenance, and improvement of the ServiceNow platform as well as the development and execution of QA strategies to validate system updates, workflows, and integrations. This position will be located in Washingt…

IT Technical Analyst Rockville, DC (Onsite) Contract to hire Client is seeking a Sr. IT Technical Specialist to provide handson onsite technical support, advanced troubleshooting, and ongoing maintenance of IT systems and equipment. This role supports a major facility relocation project from Houston to the Washington/MD region and requires strong scripting, systems administration, and crossplatform support capabilities. The ideal candidate brings a blend of Windows, Mac, mobile device managemen…

ManTech, a leader in providing innovative technologies and solutions for national security, is seeking a Cloud Support Engineer for evening shifts. This position entails providing critical cloud support and troubleshooting services for complex IT systems. Joining our team means contributing to initiatives that keep our nation’s systems operational and secure. Our ideal candidate is a proactive problem solver with a deep understanding of cloud platforms like AWS, Azure, and Google Cloud. Monitor…

Job Title: Network Problem Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local * * * The Opportunity: We are seeking a detail-oriented ITIL Network Problem Management Quality Assurance Analyst to support our IT service management processes. The successful candidate will be responsible for ensuring the quality …