Microsoft, Meraki, and Fortinet Experience delivering into enterprise or mid-market accounts Strong understanding of ITIL... experience ITIL or formal service transition qualifications Exposure to SD-WAN and network security transition The

to ITIL principles, including incident, request, problem, change, asset and knowledge management Ensure services operate... and workload planning Strong working knowledge of ITIL-based service management practices including incident, request, problem

) or a comparable ERP/HCM/EPM platform Solid grounding in ITIL-based incident, problem and change management, and the judgement

methodologies in a pragmatic manner. Relevant professional certifications (e.g. TOGAF, Azure, ITIL, CISSP, or equivalent

within existing accounts. Ensure compliance with ITIL best practices, ISO 20000 standards, and Version 1 service governance

Oracle Cloud (Fusion) or a comparable ERP/HCM/EPM platform Solid grounding in ITIL-based incident, problem and change

– 5pm Contract type: Permanent – Hybrid Essential criteria ITIL Foundation qualification. (or equivalent experience

, Utilities, Defence or Policing Familiarity with Agile, PRINCE2, MSP, ITIL, SAFe or equivalent methodologies Experience

. Knowledge of or certification in structured methodologies and a familiarity with industry standards such as ITIL

Solutions Architect Professional Google Professional Cloud Architect CCNP or CCIE TOGAF ITIL Additional Information

(Fusion) or a comparable ERP/HCM/EPM platform Solid grounding in ITIL-based incident, problem and change management

certifications, TOGAF, ITIL) Evidence of your commitment to continuous learning Background Information About Allianz Technology

and maturity of release, deployment and change enablement practices in line with ITIL principles and organisational needs.... Qualifications, Experience & Skills include: Understanding of modern Service Management practices, including ITIL principles

, encouraged to share knowledge, and given the space to develop your skills while working within well-established ITIL-based..., changes and queries. Working across a mixture of business-as-usual and project-based activities. Following ITIL-based

of service, and delivery of field-based support in line with SLAs, ITIL best practice, and business priorities. The role... or operating at senior or lead engineer level. Strong understanding of ITIL processes and service management principles

Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with one or more general

experience ITIL Foundation PRINCE 2 Foundation Desirable Evidence of working across multiple trusts to extensively support... Essential Degree in IT or business related subject and/or equivalent experience ITIL Foundation PRINCE 2 Foundation

. Have ITIL3 or ITIL 4 at the Foundation level or above. Key Duties System Support & Ticket resolution - Utilising technical

Job Description Role - L2/L3 Support Engineer, Middleware COTS applications Technology - ITIL, ITSM/ticketing tools... and enhance operational support services. The role requires strong knowledge of ITIL/ITSM processes, CMDB management, application

. Mobile Device Management (Azure/Intune). ITIL practices awareness. Strong customer service ethic. Excellent problem