BPO Call Center - Vendor Operations Manager
We’re looking for talented professionals to join us in bringing smart money management and payment solutions to everyone’s fingertips. This position is classified as structured hybrid, with an expectation of a minimum of three (3) days per week working in the office and flexibility to work remotely on the remaining days. On-site expectations may evolve over time to support business needs, with clear communication provided in advance. > > > > > > > > > > JOB DESCRIPTION Location Requirement This…
Talent Acquisition Specialist - Volume Recruitment (BPO)
Wichita, KS MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered b…
Business Process Outsourcing (BPO) Delivery Analyst
Job Position Summary: The BPO Delivery Analyst is responsible for processing a high volume of tasks efficiently and accurately within a fast-paced outsourcing environment. This role involves handling data entry, transaction processing, document verification, and other operational tasks while ensuring compliance with company standards, client requirements, and service level agreements (SLAs). The ideal candidate is detail-oriented, process-driven, and capable of managing repetitive tasks with hi…
IOA BPO Service Line Specialist for Finance
Service Line Sales Manager - F&A Cognizant's IOA Business Cognizant's Digital Finance & Accounting (F&A) services help transform our clients' F&A ecosystems. We provide Operations services to more than 140 clients across industries, delivering extraordinary business value and experience. Over 14,000 associates (including a 2,300-strong digital workforce) deliver services across Source to Pay, Order to Cash, Record to Report, Financial Planning & Analysis, and Tax & Compliance from more than 20 …
Treasury & Portfolio Finance Analyst (LH BPO)
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000 employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Manager, Portfolio Finance Locations: Palm Beach Gardens, FL | New York, NY | London, UK | Hybrid SS&C, through our partnership with…
Associate Manager, Risk Operations (LH-BPO)
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000 employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Associate Manager, Risk Operations Locations : Chicago | NYC | Florida | Hybrid About the Role SS&C, through our partnership with Li…
Managing Director, Managed Services & BPO Delivery
Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicabl…
Managing Director, Managed Services & BPO Delivery
Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicabl…
Managing Director, Managed Services & BPO Delivery
Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicabl…
Managing Director, Managed Services & BPO Delivery
Overview Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicabl…
Associate Manager, Fund Accounting (LH-BPO)
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000 employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Associate Manager, Fund Accounting Locations : Palm Beach Gardens, FL or New York | Hybrid About the Role SS&C, through our partners…
BPO - Mobility Order Processor (Hybrid Setup)
Carrier portals, order queues, SLA countdowns — for most people, that sounds overwhelming. For you, it sounds like a productive Tuesday. If you thrive in high-volume, deadline-driven environments where accuracy is non-negotiable, Unity Communications wants to hear from you. As a Mobility Order Processor, you’ll serve as the critical link between telecom sales agents and major wireless carriers — processing orders, resolving issues, and ensuring every transaction is accurate and completed within…
Full-Time Outbound Sales Representative (Urgently Hiring)
Job Description Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our …
Service Delivery Manager I
Job Responsibilities:Act as Single Point of Contact (SPOC) for client(s)Responsible for day to day delivery of Service Desk, Security Administration, Deskside, Tech Staffing and/or BPO servicesProvide leadership, direction and coach/mentor team Implement, monitor and adhere to Best PracticesImplement process improvementsManage to Scope of Work and Change of ScopesAssist with new launches or new business with client(s)Assist with invoicing Additional Notes:The preceding job description has been …
Customer Service Manager, Onboarding Operations and BPO Oversight
Reports to: Head of CS Operations Department: Customer Experience Job Purpose The CS1 Manager leads Daybreak's onboarding support function and owns the operational relationship with our outsourced (BPO) support partner. This is a dual-mandate role. Internally, the manager leads a team of CS1 associates responsible for guiding patients from purchase through manufacturing readiness across roughly a dozen active queues. Externally, the manager owns the day-to-day performance, quality, and integrat…
Digital Foundry Operate & Innovation BPO/BPaaS Manager a
Digital Foundry Operate & Innovation BPO/BPaaS Senior Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We a…
Digital Foundry Operate & Innovation BPO/BPaaS Manager a
Digital Foundry Operate & Innovation BPO/BPaaS Senior Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We a…
Digital Foundry Operate & Innovation BPO/BPaaS Manager a
Digital Foundry Operate & Innovation BPO/BPaaS Senior Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We a…
Digital Foundry Operate & Innovation BPO/BPaaS Manager a
Digital Foundry Operate & Innovation BPO/BPaaS Senior Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We a…
Digital Foundry Operate & Innovation BPO/BPaaS Manager a
Digital Foundry Operate & Innovation BPO/BPaaS Senior Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We a…