- ITIL and Prince2 certification Amazon is an equal opportunities employer. We believe passionately that employing

attention to detail Ability to follow instructions Experiencing of working in a first line role and a understanding of ITIL... of ITIL is desirable but not required Previous experience working in a 1st line role or similar. Must be eligible for UK

) and Contract Lifecycle Management (CLM). SAP SRM, S/4HANA or equivalent ERP experience. Coupa Certification (P2P/S2C). ITIL

policies Essential Qualifications: ITIL Foundation COMPTIA A+ Certification DBS Check: None Benefits of Working

or service management experience, with APM, PRINCE2, ITIL or equivalent qualifications advantageous. Experience with SAFe

procurement, deployment, tracking, and disposal, with demonstrable experience applying ITIL principles to improve service

policies Essential Qualifications: ITIL Foundation COMPTIA A+ Certification DBS Check: None Benefits of Working

functions: the IT Service Desk, ITIL Process Management, and Knowledge Management. These functions form the operational backbone... initiatives and embedding ITIL frameworks and best practices in enterprise environments. · Strong capability in service

attention to detail Ability to follow instructions Experiencing of working in a first line role and a understanding of ITIL... of ITIL is desirable but not required Previous experience working in a 1st line role or similar. Must be eligible for UK

are delivered in accordance with agreed service levels, ITIL principles, programme requirements and organisational standards. The... career development, technical capability, ITIL awareness and customer service excellence Ensure appropriate weekday shift

or highly regulated environments Exposure to audit, assurance or ISMS processes ITIL alignment Key Deliverables

training on maintaining the relevant specialism infrastructure system Technical knowledge of network systems ITIL Foundation... ITIL Foundation qualification Desirable Evidence of continuous professional development Networking qualification

documentation is clear, current, controlled and aligned with ITIL-aligned service processes and programme governance. Support... understanding of ITIL-aligned service management processes, including change, incident, problem, configuration, knowledge

configuring CMDB, configuration management and service-management solutions, supported by a sound understanding of ITIL and ITSM... (CIS) in one or more product streams (e.g., ITSM, CSM, HRSD, ITAM) ITIL Foundation or Agile methodology certifications

training at scale. Understanding of security, access control, resilience/continuity and systems-operation rigour (ITIL

configuring CMDB, configuration management and service-management solutions, supported by a sound understanding of ITIL and ITSM... (CIS) in one or more product streams (e.g., ITSM, CSM, HRSD, ITAM) ITIL Foundation or Agile methodology certifications

capabilities Certifies in ITIL Foundation or higher certifications Experience mentoring consultants or leading practice

. Consulting experience and knowledge of Agile delivery methods. Desirables: ServiceNow, programme management or ITIL

knowledge of ITIL principles, governance, risk management, and continual service improvement. Proven ability to build... customer-focused outcomes. Desirable Skills / Experience ITIL 4 Foundation certification and experience applying service

Following ITIL-based service management processes and best practices Maintaining accurate records and documentation within the... to take ownership of issues Desirable ITIL Foundation certification or knowledge of ITIL processes Experience working within an IT