Found 4 jobs on 1 pages

19 Dec
Call Centre Operations Lead
Location: Lusaka
Salary: N/A

: Lusaka, Head Office JOB PURPOSE Responsible for overseeing the daily operations of a call center, ensuring efficient... satisfaction. Manages agent scheduling, staffing, and workforce planning 3.] Quality Assurance Ensures high-quality customer...

12 Dec
Service Recovery Lead
Location: Lusaka
Salary: N/A

, Head Office JOB PURPOSE To provide leadership in the complaint handling process and ensure timely and effective... on an ongoing basis – Create a service differentiation through extremely effective service recovery and quality of resolution...

08 Dec
Management Couple
Location: Zambia
Salary: N/A

lodge's appearance. Coordinate menu planning and inventory management for supplies. Operations Manager / Head Guide... safaris. Provide knowledgeable guidance on local flora and fauna. Ensure safety and quality standards...

22 Nov
Assurance Specialist – Systems
Location: Kitwe, Copperbelt Province
Salary: N/A

internal audit plan and assisting the functional head in managing the Assurance and Internal Audit function in accordance... quality control at all stages of the audit process. Provide input into the corporate governance process to ensure CEC...