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I Department: Customer Care Role: Managerial THE OPPORTUNITY We are looking for Manager, Call Center who lead the Call Centre... strategies to improve efficiency, productivity, and customer satisfaction. Overseeing daily operations of the call center... Apply Now

service principles and practices Proven SAP knowledge Proven experience in call center/customer service environments Proven... Apply Now

service principles and practices Proven SAP knowledge Proven experience in call center/customer service environments Proven... Apply Now

interactions. Integrate AI components with existing call center software and CRM systems. Optimize system performance..., or related field. Previous experience working on AI-powered call center solutions or outbound sales automation platforms... Apply Now

workload needs, and call routing. Prepare in-depth reports to be used across the center Perform real-time workforce... and Call Center technologies Excellent verbal and written communication skills Education requirements A bachelor's degree... Apply Now

,call center,…). Hỗ trợ xử lý sự cố máy tính và tìm, sửa lỗi phần mềm Triển khai và duy trì sự ổn định của các dịch vụ... Apply Now

is an innovation center of SMG Group in Vietnam. We are officially named as one of the 2023 Asia & Vietnam Best Workplaces by the Great... recovery processes, from initial response to postmortem analysis. Manage on-call rotations and improve communication... Apply Now

of experience in Customer Services/ Call Center/ Technical Support/ BPO companies with exposure to international clients... Apply Now

is an innovation center of SMG Group in Vietnam. We are officially named as one of the 2023 Asia & Vietnam Best Workplaces by the Great... recovery processes, from initial response to postmortem analysis. Manage on-call rotations and improve communication... Apply Now

. - Kinh nghiệm từ 1 - 2 năm ở vị trí Chăm sóc khách hàng, ưu tiên có kinh nghiệm làm việc ở Call center. - Có kiến thức tổng... Apply Now