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to help guide teams towards issue resolution using ITIL Framework, Velocity Charts, Control Charts and Burn-Down Metrics... Apply Now

role in a Windows desktop OS and Office 365 environment providing in person and remote customer service Knowledge of ITIL... best practices required; have or obtain ITIL v3 or ITIL 4 Foundation certification within 12 months of hire Ability to work... Apply Now

and Software Assets Strong knowledge of ITIL processes and how they relate to ITAM (HAM/SAM) practices Ability to design.... Experience of working with ServiceNow platform for global customers. Agile/Scrum certifications ITIL Foundations Certification... Apply Now

is required. Excellent analytic skills, Knowledge of ITIL practices and Service Now software. Ability to travel as needed Education... Apply Now

and methodologies Solution design, implementation, and consultation experience. Advanced certifications (Examples include: ITIL... Apply Now

Understanding of risk reduction strategies Understanding of change control and ITIL methodologies Understanding of mitigation... Apply Now

with various peripheral equipment including printers, scanners and copiers preferred. ITIL Foundations certification desired... Apply Now

Computing Knowledge in the Risk Management Framework for ATO compliance of enterprise services Knowledge in the ITIL Service... Apply Now

. 2 or more certifications are required in lieu of a degree: A+, Net+, Security+, MCP, MCDST, MCSA, MCSE, ITIL... Apply Now

, Technology and/or Cybersecurity functions. Knowledge of external frameworks for technology and/or cybersecurity (NIST, ITIL... Apply Now