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Assistance Center (TAC) and Engineering. This team is uniquely empowered to drive decisions and to be the thought leaders... could call for after-hours activities as well as weekend on-call Additional Information The Team To stay ahead of the... Apply Now

Level ● At least 1-year call center experience in a voice support with at least 6 months airline experience (Amadeus... Apply Now

must possess at least Secondary School, "N" Level or higher. 2 to 3 years of customer service experience in call center... Apply Now

Assistance Center (TAC) and Engineering. This team is uniquely empowered to drive decisions and to be the thought leaders... could call for after-hours activities as well as weekend on-call Additional Information The Team To stay ahead of the... Apply Now

understanding of our product capabilities across various customer touch-points, including sales, relationship managers, call center... Apply Now

Recommend APAC customer voice strategy & evolutions by listening to voice call records, customer verbatim/reviews from NPS/CSAT... of view (Loyalty, Clientelling, Campaign management…) Lead and animate APAC's local CRM & CX teams Be the regional center... Apply Now

to provide regular updates on Service Level Agreements (SLA). Monitor and analyze call center metrics. Develop action plans... improvement. 3. Workforce Management Determine the optimal staffing levels and schedule adjustments based on fluctuating call... Apply Now

and marketing initiatives, including ad-hoc roadshows/events Collaborate with PHP call center in acquiring quality leads for web... calling, whatapps, email marketing, online inquiries, Philippines contact center. Contacting prospects and partners... Apply Now

initiatives, including ad-hoc roadshows/events Collaborate with PHP call center in acquiring quality leads for web demos..., email marketing, online inquiries, Philippines contact center. Contacting prospects and partners through various channels... Apply Now

infrastructure footprint to validate data inventory, access and protection, and security of our vast infrastructure of data center... and supporting high availability of global networks with SLA and 24x7 on-call rotation as per duty schedule Qualifications... Apply Now