this role you will: Manage multiple call queues in real time. Watch staffing levels at each site to ensure planned coverage... Adherence, Occupancy, Average Handle Time, and After Call Work against a matrix of defined thresholds. Provide outage...
of contact for guest calling into our contact center. Agent is responsible for utilizing sales techniques to finalize sales on one call.... Position is also responsible for servicing the direct guests as well as, exceeding their expectations during each call...
experience in a callcenter; must have SME/QA/Supervisor experience High proficiency in using MS Excel and PowerPoint Good... understanding and ability to analyze CallCenter data and report, SLA, KPI, operations report and present findings in a structured...
customer service via inbound CallCenter Operations. Duties/Responsibilities: Receive and respond to inbound phone calls... and English) High school degree required Experience in a callcenter an advantage Knowledge of Medicare/ Medicare Advantage...
by encouraging and improving the accuracy and efficiency of team members according to governance to SOPs, CallCenter Scripts...Duties & Responsibilities Ensure timely and accurate delivery of Contact Center Inquiry and Contact Center inbound...
JOB OVERVIEW Main role is cold calling to offer Merchant Cash Advance (MCA) to the clients With minimun 5 years of experience in cold calling and related field Applicant must be very good in English communication With several years of ...
Much colder weather is set to arrive across the UK next week, bringing widespread frosts, plunging temperatures and for some areas, snow. Continue Reading »
This year was already a landmark one for exchange-traded funds, but as of Friday the ETF universe can add another superlative: biggest annual inflows on record. Continue Reading »
Wall Street today: The S&P 500 sank 1.1 per cent and was heading for a losing week and its worst day since October. The Dow Jones Industrial Average was down 250 points, or 0.6 per cent Continue Reading »
CLSA had reduced its Indian overweight to 10 per cent from 20 per cent and raising our China allocation to a 5 per cent overweight from the benchmark. Continue Reading »
Gold Prices Today: Spot gold rose 0.2% to $2,571.99 per ounce as of 10:00 a.m. ET (1500 GMT). Prices have fallen more than 4% so far this week, touching their lowest since Sept. 12 on Thursday. Continue Reading »
Penny stock below ₹10 Ashapuri Gold Ornament saw its share price gain 10% between Monday to Thursday this week ended 14 November after receiving an order from Titan Company Continue Reading »
Sensex and Nifty 50, after smashing many record peaks this year, are now in a correction phase, falling 10 per cent from their record-high peak in September over foreign fund outflows Continue Reading »
Multibagger stock: Dev Information Technology Ltd has seen Mauritius-based Foreign Portfolio investor Saint Capital Fund buying stake as reflected by the shareholding data at the end of September quarter Continue Reading »
HAL vs BEL vs Mazagon Dock: According to experts, this stock market crash is an opportunity to add or accumulate these defence stocks Continue Reading »