this role you will: Manage multiple call queues in real time. Watch staffing levels at each site to ensure planned coverage... Adherence, Occupancy, Average Handle Time, and After Call Work against a matrix of defined thresholds. Provide outage...
of contact for guest calling into our contact center. Agent is responsible for utilizing sales techniques to finalize sales on one call.... Position is also responsible for servicing the direct guests as well as, exceeding their expectations during each call...
experience in a callcenter; must have SME/QA/Supervisor experience High proficiency in using MS Excel and PowerPoint Good... understanding and ability to analyze CallCenter data and report, SLA, KPI, operations report and present findings in a structured...
customer service via inbound CallCenter Operations. Duties/Responsibilities: Receive and respond to inbound phone calls... and English) High school degree required Experience in a callcenter an advantage Knowledge of Medicare/ Medicare Advantage...
by encouraging and improving the accuracy and efficiency of team members according to governance to SOPs, CallCenter Scripts...Duties & Responsibilities Ensure timely and accurate delivery of Contact Center Inquiry and Contact Center inbound...
JOB OVERVIEW Main role is cold calling to offer Merchant Cash Advance (MCA) to the clients With minimun 5 years of experience in cold calling and related field Applicant must be very good in English communication With several years of ...
Stock to watch: Mankind Pharma announced the pledge of nearly 40 per cent of its wholly-owned subsidiary, Bharat Serums and Vaccines Limited, as security for non-convertible debentures totalling ₹5,000 crores. Continue Reading »
Latest Market News Today Live Updates on November 15, 2024: Follow Mint's market blog for real-time updates on your favourite companies. This blog keeps you informed on all things Dalal Street and global markets. Continue Reading »
Indian Pharma Market: JB Pharma, Sun, Torrent ,Lupin, Abbott, Glenmark, Dr Reddy's Cipla, Zydus remained among Key pharma market growth drivers in October, outperforming the The Indian Pharma market growth remained at mid single digits during October albeit on a high base. Continue Reading »
Chinese data center firm Zdata Technologies Co. is considering a potential initial public offering in Hong Kong, according to people familiar with the matter. Continue Reading »