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. You will follow the ITIL based functional and tactical procedures and the assigned tools during the operations. As ICT High-Level... management practices (ITIL v3/v4) Preferably you have working knowledge of one or more scripting languages (Bash, Python... Apply Now

in an ITSM capacity, including experience in implementing ITIL methodologies. Bachelor's degree and/or master's with a relevant... and development in ServiceNow, with a focus on IT service management best practices. ITIL Knowledge: Strong ITIL knowledge... Apply Now

procedures) Knowledge of ITIL (i.e. service management and change requests) Amenable to travel outside Philippines... Apply Now

manuals, test procedures) Knowledge of ITIL (i.e. service management and change requests) Amenable to travel outside... Apply Now

matrixed and globally distributed teams. Certifications are a plus: PMP, Program Director certification, TOGAF, ITIL In depth... Apply Now

, Computer Science, or a related field. Master's degree or professional certifications (e.g., PMP, ITIL) are a plus. Minimum 5-7... Apply Now

are required in line with the ITIL methodology: Experience with Microsoft Windows NT based operating systems design, implementation... Apply Now

preferred COBIT & ITIL experience preffered Excellent communication and presentation skills Strong organizational... Apply Now

a minimum of 99.9% infrastructure uptime in accordance with current service level agreements. Maintain and enforce ITIL standards and procedures... Apply Now

. Excellent communication and interpersonal skills. Preferably, familiarity with ITIL processes and service management systems... and operational needs. Manage IT tickets through the service management system (GSN), adhering to ITIL processes. Escalate issues... Apply Now