: Know when to escalate complex issues to other departments or team members Learn new technology: Learn new callcenter... performance indicators (KPIs) such as call volume, average call handling time, and customer satisfaction scores Escalate issues...
AI technology, we revolutionize the contact center industry by pairing customers with the most compatible contact center agents... Ability to be on-call 24x7 Ability to manage multiple simultaneous projects with minimal supervision Demonstrated experience with advanced...
AI technology, we revolutionize the contact center industry by pairing customers with the most compatible contact center agents... Ability to be on-call 24x7 Ability to manage multiple simultaneous projects with minimal supervision Must be fluent in English with good...
including the Customer CallCenter Log and track all incidents via the ITSM tool (Jira) and follow the incident management... applications, Datacenter etc. Support CallCenter by providing related technical support, including configure and deliver...
We are seeking a motivated and experienced CallCenter Sales Agent to join our team. The primary responsibility... individuals for the post of CallCenter Agent - International Campaign (Night Shift) in the field of Sales in one of their office...
We are seeking a motivated and experienced CallCenter Sales Agent to join our team. The primary responsibility... individuals for the post of CallCenter Agent - International Campaign in the field of Sales in one of their office located...
Are you ready for an exciting career opportunity? MM Communications is actively looking for talented individuals to join our team! If you're passionate about customer service and want to be part of a dynamic work environment, this is the pe...
The recently-widowed Lady Gabriella helped select music for the event and was said to have been excited to take part after a difficult year. Continue Reading »
As those in the lucrative Captagon network move aside, how will the new leaders stop any criminals waiting in the wings to replace them? Continue Reading »
Unimech Aerospace IPO price band is set at ₹745 to ₹785 per share and the IPO lot size is 19 shares. The company plans to raise ₹500 crore at the upper-end of the price band of the book built issue which is a combination of fresh issue and OFS worth ₹250 crore each. Continue Reading »
DAM Capital Advisors IPO price band is set at ₹269 to ₹283 per share. The ₹840.25-crore worth DAM Capital Advisors IPO is entirely an offer for sale (OFS) of 2.97 crore shares. Continue Reading »
Mamata Machinery IPO price band was set at ₹230 to ₹243 per share. The company aims to raise ₹179.39 crore from the book-built issue which is entirely an offer for sale of 73.82 lakh shares. Continue Reading »
Wall Street Holiday next week: The US stock market will open for a half day session on Tuesday, December 24 and close early at 1 p.m. (EST). Christmas holiday will be celebrated on December 25. Continue Reading »
Market Strategy: The latest correction in Indian stock markets has cooled off valuations in large-caps, even as mid- and small-caps continue to trade at premium to their historical averages, according to Motilal Oswal Wealth Management. Continue Reading »
Bharti Hexacom share inclusion in FTSE index is estimated to bring in flows of $36 million (2 million shares), while the inclusion of Go Digit General Insurance shares into the FTSE index will attract flows worth around $19 million (5 million shares). Continue Reading »