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. Strong knowledge of IT service management (ITSM) frameworks, such as ITIL. Experience in participating in the resolution of critical... and meet deadlines in a fast-paced customer-oriented environment. Relevant certifications, such as ITIL Foundation, PMP... Apply Now

and other ITIL processes. The Incident Response Group Analyst delivers improved client experiences by managing the end to end... incident reviews as required Participating in other ITIL processes, from and end to end perspective, and helping identify... Apply Now

. Understanding of MS-SQL features and basic SQL skills 6. Understanding on AWS-based environments 7. Knowledge in ITIL framework... Apply Now

and problems Follow ITIL practices regarding incident, problem and change management. Respond to, close, and resolve alerts... Apply Now

PowerShell) Experience in Agile ITIL 4 Foundation and AZ-900 certifications Microsoft Certifications (MCTS, MCITP, MCSA, MCSE... Apply Now

. Understanding of MS-SQL features and basic SQL skills 6. Understanding on AWS-based environments 7. Knowledge in ITIL framework... Apply Now

and problems Follow ITIL practices regarding incident, problem and change management. Respond to, close, and resolve alerts... Apply Now

to incident management ITIL framework (Foundations Certificate as a minimum) and/or experience within an ITIL-aligned environment... Apply Now

, VMware Horizon, Commvault, Cisco UCS, NetApp. ITIL Foundation Trained About TTEC Our business is about making customers... Apply Now

of commonly used IT technologies including PC support and mobile devices Certified in ITIL will be preferred Performance... Apply Now