efficiency to achieve company goals. Professional Development: Stay updated on emerging trends in callcenter operations... Partner Management: Collaborate with the BPO partner to ensure they run contact center operations in line with COPC guidelines...
. Ability to Blueprint, design and build an entire IaaS Application supporting Data Center based on existing relocation or from NET new...: Workdays: Monday through Friday Working Hours: 6pm to 3am local Manila time. On-call support: Must be available to provide...
of the callcenter services industry. A proven track record of achieving client success goals. Excellent motivational... expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital...
The Product Training Specialist plays a key role in ensuring callcenter agents are equipped with the necessary..., demonstrating troubleshooting and product repair techniques, and educating agents on callcenter software. The specialist creates...
from the BPO Industry in a non-tradition callcenter business (e.g. Managed Services); experience as an Operations Manager / Sr.... Manager of at least 2-3 years in a callcenter setting. Project Management experience is advantageous. Exceptional English...
care management to improve their customers' experience. Continuum customer care and callcenter solutions leverage world.... -Excellent knowledge of multi-channel service center processes and operations -Certifications in SAP will be added advantage...
We seek a highly organized and detail-oriented Assistant to the CallCenter Manager. The ideal candidate will support... the daily operations of the callcenter, with a focus on managing and improving subscriber performance. This role...
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Unilex Colours and Chemicals Limited IPO: The issue opened for subscription on 25 September. Check here for Subscription status, GMP, key dates, all you need to know Continue Reading »
HSBC upgraded IIFL Finance to ‘hold’ after RBI lifted restrictions on its gold loan business, raising the target price to ₹540. Despite a 65%-70% stock rally since March 2024, HSBC notes challenges in raising fresh debt funds could affect near-term returns. Continue Reading »