and maintenance of the network infrastructure to ensure optimal performance and availability Comply to ITSM/ITIL methodologies in... delivery aligned with Singtel ITSM standards. Align or enhance ITSM/ITIL methodologies in daily operations e.g. Change...
and availability Comply to ITSM/ITIL methodologies in daily operation e.g. Change, Incident, Service Request & problem management... the Network Operation and Project service delivery aligned with Singtel ITSM standards. Align or enhance ITSM/ITIL...
management. Provide guidance on the adoption of ITSM frameworks such as ITIL, COBIT, and SIAM, tailoring recommendations to the... Administration, or a related field. Certification in ITSM frameworks (e.g., ITIL foundation, COBIT Foundation) is essential...
- Degree or Diploma. - ITIL V3 Foundation Certified Preferred level of Experience (by years/function/industry): Min 8... negotiation, problem solving, time management and decision making Certified ITIL Foundation Strong understanding of processes...
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