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and ITIL process awareness Knowledge of SRE framework Flexibility to work in a shift based environment. Project management... Apply Now

by reporting manager/support management Skills Desired: MBA and / or Industry certifications like PMP, PRINCE2, ITIL, Six Sigma... Apply Now

training requirements Outputs Expected: Monitoring: * Understand Priority and Severity based on ITIL practice. Understand... agreed SLA with customer and adhere. Adhere to ITIL best practices Runbook Reference: * Follow runbook... Apply Now

methodologies preferred. · Strong Understanding of Change & Release management & ITIL concepts. · Preferably CSA, CAD... Apply Now

such as SOX, IT Governance Frameworks such as COBIT, standards such as ISO 27001, BS 15000 / ISO 20000 / ITIL, BS25999, Payment... Apply Now

for ServiceNow business analyst: • Excellent management and influencing skills full understanding and ability to lead on all ITIL... Apply Now

Database sql/ plsql queries Good experience in Microsoft Excel, Pivots etc Awareness of ITIL Business Critical Application... Apply Now

including: Gitlab, Jira, and Ansible (OLAM) Understanding of ITIL fundamentals Bachelor's degree in computer science... including: Gitlab, Jira, and Ansible (OLAM) Understanding of ITIL fundamentals Bachelor's degree in computer science... Apply Now

with other IG ITIL process teams and work alongside them to ensure smooth handoff between teams. Support Problem Management.... Ability to resolve problems and own issues until full resolution. ITIL V3 Foundation level (Minimum). Desirable Skills: Previous... Apply Now

Must be certified or familiar with Agile methodologies, SAFe, IT4IT and ITIL 4 frameworks Must have strong time management skill... Apply Now