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and vision. Principle Working Relationships and Remarks Supervisor-Drivers Call Center staff, HOD’s of different departments... Apply Now

and leave - Align and provide the necessary support and input to the CRM team in their Call Center and Chat responses... Apply Now

and leave Align and provide the necessary support and input to the CRM team in their Call Center and Chat responses... Apply Now

or exceed performance goals, including call quality, average handling time, and customer satisfaction ratings. 9. Ensuring... Apply Now

a positive attitude and patience when dealing with challenging customers. Adhere to call center scripts and guidelines to ensure... or call center environment is a plus. Excellent communication skills, both verbal and written. Strong problem-solving... Apply Now

, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes... Apply Now

resourceful records of all customers for statistical, segments and other uses. 5. Ensuring call center service level... Apply Now

You will be tasked with monitoring call center operations, analyzing data, and providing feedback to agents to improve... customer-centric strategies that streamline call center operations and elevate the customer experience. Work alongside... Apply Now

and run a central information hub and call center for inbound and outbound calls. Lead Management and Customer Profiling... Apply Now

company's call center database. Provide a delightful call experience to the customers, keeping track of the valuable time... number of connections using pleasant and informative conversations. Back up all the call history details by effectively utilizing the... Apply Now