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Document certain comments precisely in the comments sections of each call Adhere to the call center quality assurance rules... customer information pertinent to business objectives, such as name, address, and financial information Schedule call backs... Apply Now

shift schedule. Contact center management system for skill set administration and call answering performance reporting... Apply Now

shift schedule. Contact center management system for skill set administration and call answering performance reporting... Apply Now

325 Welcome Center BLVD. US 2024-04-23 2024-05-24 Employment Type: Direct Hire Industry: Job Number: 94243 Branch... for this position. For more information, please call our office at 336.970.5222 While we appreciate all inquiries, only qualified... Apply Now

for commercial department operations. - Monitor technological developments in transportation, tourism industry, and call center... Apply Now

This role is primarily responsible for attending customer inbound calls and resolves queries/ issues directed to Call... Center to ensure customer satisfaction. Informs customer about the various products and services offered by the Bank. Follows... Apply Now

management policy to build strong relationships and keep track of developments Regularly prepares call reports for all customer... interactions and submits for review by Center Manager Requirements Education : Bachelor Degree in Finance, Banking or any relevant... Apply Now

without friction Create interactive voice responses easily Supervise and record teams of call center agents Provide support... Apply Now

Requirement: English speakers only Preferred 1-2 years of prior experience in a high-volume call center Proficient in MS Office... Apply Now

a quality assurance or quality control role, preferably in a call center environment Handled a people management role for 2-3... constructive feedback and coaching Proficiency in using quality monitoring tools and software Knowledge of call center operations... Apply Now