. Experience in designing and implementing IVR strategies, including call routing and self-service options. Experience in managing... and implementing IVR strategies, including call routing and self-service options. Experience in managing and improving service desk...
- CCNA training expected, certification is desirable. - Technical knowledge on MPLS, Routing and switching protocols (BGP...; strong knowledge of static/dynamic routing protocols(EIGRP/OSPF/BGP/ISIS), transports (Internet/MPLS/VPLS) is expected. - Experience...
of contact center tools and systems, policies, procedures, call flow and routing. Proficiency in Microsoft Office. Excellent verbal..., shrinkage, and call routing. Knowledge of forecasting/ planning models and queue metrics to ensure accurate hiring plans...
The trends on Gift Nifty also indicate a gap-up start for the Indian benchmark index. The Gift Nifty was trading around 22,685 level, a premium of nearly 110 points from the Nifty futures’ previous close. Continue Reading »
Indian stock market: Gift Nifty was trading around 22,690 level, a premium of nearly 115 points from the Nifty futures’ previous close, indicating a gap-up start for the Indian stock market indices. Continue Reading »
Dividend paying stock: John Cockerill India’s Board of Directors has declared a final dividend of ₹7 per equity share for its eligible shareholders Continue Reading »
Aditya Birla Fashion, Balrampur Chini Mills, Biocon, GMR Airports Infrastructure, and Vodafone Idea are the five stocks in the F&O ban list by the stock market exchange for May 06 Continue Reading »
The shareholding of domestic institutional investors closed in further on that of overseas investors, with the gap between the two dropping to an all-time low and set to reverse in the coming quarters. Continue Reading »