Your Role: To plan, control and manage the CallCenter resources in meeting and exceeding the agreed service... standards. To manage cost and budget, and to be responsible for traffic, resources and cost forecasting of the callcenter...
Location: Chai Wan, Hong Kong - Wan Chai, Hong Kong
Salary: HKD27000 per month
to resolve technical faults Be on call 24x7 for escalations from the operation center Requirements Higher Diploma... customer service and interpersonal skills Self motivated and customer oriented Being on call 24x7 support are required Good...
, etc.; Generate change management requests & incident management tickets for Data Center facility Engage in non-office on-call...DESCRIPTION The Data Center Engineering Operations (DCEO) Team is the backbone of AWS, supporting the rapid growth...
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