, or equivalent work experience within a BPO 5 years+ callcenter management experience Continuously promote a performance-driven...: Forecasting accuracy Revenue and margin goals Client, customer, and Employee satisfaction scores Call volume projections...
Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest... corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global callcenter delivery...
, telecommunications and utilities sectors. With global callcenter delivery capabilities, our multi-shore, multi-language programs... of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business...
Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest... corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global callcenter delivery...
detail oriented quality deliverables in support of the implementation of new projects Experience in the callcenter industry... and ideally a BPO Experience communicating with senior level management and clients. Experience with Pan European/African...
Associate degree, technical school, or equivalent work experience within a BPO 5 years+ callcenter management experience... scores o Call volume projections o Contractual bonus goals o Contractual client metric goals What You Bring to the Role...
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