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. Your role will also involve forecasting call center volumes on a weekly, monthly, and quarterly basis using the provided tools..., which will inform hiring and scheduling plans. You will develop and implement Call Center Agents’ schedules across teams at the BPO... Apply Now

forecasting call center volumes on a weekly, monthly, and quarterly basis using the provided tools, which will inform hiring... and scheduling plans. You will develop and implement Call Center Agents' schedules across teams at the BPO premises and monitor call... Apply Now

, MINIMUM REQUIREMENTS Minimum 1-year proven experience as a call center representative in a BPO Excellent written and verbal English... with their issues Full understanding of how to deliver a positive customer journey whilst maintaining strict call-handling KPIs... Apply Now

. Your role will also involve forecasting call center volumes on a weekly, monthly, and quarterly basis using the provided tools..., which will inform hiring and scheduling plans. You will develop and implement Call Center Agents' schedules across teams at the BPO... Apply Now

Scope of work Pigia Penda is the official Penda Health Call Center Platform handling both Telemedicine and General... Customer requests virtually. Our Call Center Representatives play a pivotal role in maintaining smooth communication... Apply Now

sustainability and stability of the company. Scope of work Pigia Penda is the official Penda Health Call Center Platform handling... both Telemedicine and General Customer requests virtually. Our Call Center Representatives play a pivotal role in maintaining smooth... Apply Now

, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers... that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported... Apply Now

Delivering a better way to cook Customer Experience Lead Responsibilities Call Center Management: Oversee Call... Center operations, including inbound and outbound customer interactions. Develop and implement best practices for call... Apply Now

Responsibilities Call Center Management: Oversee Call Center operations, including inbound and outbound customer... and coach Call Center staff to deliver excellent customer service. Monitor call center metrics and KPIs to identify areas... Apply Now

. Your role will also involve forecasting call center volumes on a weekly, monthly, and quarterly basis using the provided tools..., which will inform hiring and scheduling plans. You will develop and implement Call Center Agents' schedules across teams at the BPO... Apply Now