position, with experience in SNOW and ITIL processes. In this role, you would be responsible for supporting the ongoing... understanding of ITIL version 4; Excellent verbal and written communication skills - ability to communicate clean, organized...
-Technical stakeholders Participate/Drive ITIL based change management, problem management, incident management Develop... professional experience in a customer support environment System Administrator experience Advanced ITIL Process Knowledge...
and resolve complex issues/problems and communicate to engineers and customer Participate/Drive ITIL best practices and active... large and complex environments (Major incident management, Coordination and rollout of maintenances), based on ITIL based...
and resolve complex issues/problems and communicate to engineers and customer Participate/Drive ITIL best practices and active... of maintenances), based on ITIL based practices Familiarity with ServiceNow hands-on experience Nice to have: CCNA/CCNP...
, our ideal candidate is one who possesses solid experience of ITIL process knowledge, underpinned by at least 5 years... field. Stellar communication skills – precise, based on facts. ITIL knowledge & experience in Incident Management...
and resolve complex issues/problems and communicate to engineers and customer Participate/Drive ITIL best practices and active..., Coordination and rollout of maintenances), based on ITIL based practices Familiarity with ServiceNow hands-on experience Ние Ви...
effectively with Technical and Non-Technical stakeholders Participate/Drive ITIL based change management, problem management... Advanced ITIL Process Knowledge Fluent in written and verbal English. German is an advantage. Analytical skills...
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