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. Job Qualifications Minimum of 2-3 years of experience in a reporting or data analysis role, preferably within a BPO or call center... Apply Now

. Strong knowledge of contact center technologies such as IVR, call routing, workforce management, and reporting tools. In-depth..., and our company. We're seeking a highly skilled and experienced CCaaS (Contact Center as a Service) Implementation Specialist... Apply Now

a talented, enthusiastic, and seasoned Manager to lead our Network Operations Center team. As a leader of the team you will work.... Be a point of escalation for the on-call team and participate in on-call responsibilities as needed. Skills, Knowledge... Apply Now

(innovation topics); Providing 24×7 IT operations support in a team on a rotation and on-call basis; Actively shaping processes... to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.... Apply Now

supporting data-driven projects; Participate in on-call duties to maintain operational reliability and address urgent challenges... to free A1 services, discounts, health insurance and services, sports center, childcare, team and family events, etc.... Apply Now

×24 operation with on-call service; Direct customer interaction; Conducting administrative activities with operating... additional goodies, including, but not limited to free A1 services, discounts, health insurance and services, sports center... Apply Now

to take up on-call shifts; Maintain system documentation. We'll know you can make it if you have: At least 1 year of working..., discounts, health insurance and services, sports center, childcare, team and family events, etc.... Apply Now

working and social language of the call center. High School Diploma/GED or equivalent Good typing and general IT skills... will monitor an exception queue in the call management system and have the ability to search an extended range of information... Apply Now

in IBM call management system. Senior Networking Specialist in this job role will support HW and SW Cisco products... level on one or more specialization below: Enterprise (Routing & Switching) Security Collaboration (Voice) Data Center... Apply Now

is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics...: Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring... Apply Now